FAQ

* Where is the store based?



Pittsburgh, PA (United States)


* What is this store's return and exchange policy?



Depending on the situation you're eligible for a return or exchange if the product is lost in transit or arrives broken. You cannot receive a refund if the address you entered is incorrect. In either situation you are still responsible for providing shipping payment.


* Do you accept orders placed outside of the US?



Yes. Keep in mind shipping rates are based on package weight and USPS fees for shipping to your country.


* How long will it take to receive my order?



Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

 


 * How do I pay for my order? Is it secure?

The store checkout is powered by PayPal, one of the most trusted online payment solutions on the web. We accept Visa, Mastercard, Discover, American Express and Diners Club. Paying with PayPal, you may also make payments using your bank account, but this may delay your order.

 


* What if something is wrong with my order?



If you have a problem with an order from this store, please contact the store directly via the Contact page.